why I love my job....

I work at BYU Independent Study as a Customer Service representative. People call me and ask questions about the program, order finals, pay for things, and sometimes - just to yell at me. But, I love it. I really do. Because things like the following happen:

A southern woman calls in, I answer the phone, "BYU Independent Study, how may I help you today?" and she says, "Yes, I go to BYU University". ...And I'm thinking - really? Brigham Young University University. nice.

Or when you end the call by saying "Have a great day" and the 17 year old boy ends the call by saying "Love you too".

Another great thing is speaking with students all around the world with their various accents (and yes, this includes mothers from Georgia).

One thing you should know: students are required to take their tests with a certified PROCTOR (an certified person (usually an educational employee) that watches them while they take their test) - for security reasons. .... Consequently, students will sometimes call in and ask for a PROXY for their test. (nice try!)

Last week, a 17 year old boy called in and said, "Yes, I need a PROCREATOR for my test."

Oh. My. Goodness. I could barely contain my laughter till the end of the call.

I love my job.

bathroom nail clipper

Today I was using the bathroom in the library when in the stall next to me I hear the "clip,clip, clip" of nail clippers. Yes, the girl IN THE STALL next to me was clipping her nails. That is a little weird to me, no lies. Why she would chose to clip her nails in a public bathroom stall is beyond me.